Spinstar Overview
Spinstar Casino is a hybrid gambling platform owned by Jaco V.I.P. Limitada and licensed in Costa Rica. Available since 2024, Spinstar has all the makings of a modern casino, including an intuitive interface, numerous games, and rewarding casino promotions. This Spinstar casino review will tell you what you can expect from the website, from creating an account to withdrawing your earnings.
General Information
Bonus Information
Featured Promotions
Payment Options
Software Providers
Casino Features
Pros and Cons of Spinstar
Spinstar Casino Bonuses and Promotions
Spinstar Casino offers multiple bonuses and promotions, including a welcome bonus, weekly reloads, drop & wins, and more. These cater to both new and returning punters. The structure obeys the industry norms, though the conditions are not very favourable.
Spinstar Welcome Bonus and Free Spins
New customers at Spinstar casino can claim a welcome bonus and be extensively rewarded up to their 9th deposit.
- 1st Deposit – 100% bonus up to €500 + 75 free spins in Sweet Bonanza (Pragmatic Play)
- 2nd Deposit – 75% bonus up to €750 + 75 free spins in Alien Fruits 2 (Bgaming)
- 3rd Deposit – 50% bonus up to €1,000 + 75 free spins in Dr. Toonz (Play’n Go)
- 4th Deposit – 50% bonus up to €500
- 5th Deposit – 50% bonus up to €500
- 6th Deposit – 50% bonus up to €1,000
- 7th Deposit – 50% bonus up to €1,500
- 8th Deposit – 75% bonus up to €1,750
- 9th Deposit – 100% bonus up to €2,000
The total is a 700% match up to €10,000 and 725 free spins. The minimum deposit is 20€ is and the wagering requirements are set at 50x withing 3 days to withdraw the earnings. Additionally, the maximum free spins winnings are capped at €225, while the total maximum winning from the welcome package is €10,000.
Covering up to the 9th deposit, this is one of the most surprising bonuses in the industry. On the other hand, the wagering requirements are exceptionally high. Personally, I do not recommend it, as not only it requires an exaggerated 50x wager, but there’s also little time to complete it (3 days).
Spinstar Weekly Bonus
Every Thursday, returning players at Spinstar can receive a weekly reload bonus. This promotion features 50 free spins, which can be used on the Tome of Madness slot by Play’n Go. The minimum deposit to claim this offer is €30 and the wagering requirements are set at 30x. Additionally, it should be noted that the max bet allowed after win from free spins is €5.
While the minimum deposit is higher on this offer than on the welcome bonus, this reload promotion actually offers better value than the latter, as the wagering requirements are much easier to complete.
Spinstar Sports Bonus
As Spinstar is also a casino with a sportsbook, a welcome bonus for this section is also offered. In this case, it is offered in the following forms:
- 200% Match Hunting Bonus up to €5,000.
- Freebet Onlywin bonus 50% up to €500.
The bonuses have a validity of 7 days and cover all events and markets, but require a minimum deposit of €20.
Hidden Minimums and Thresholds at Spinstar
Special Restriction on NetEnt Games
While many casino enthusiasts thrill to play the latest NetEnt games, they are bound to extra restrictions at Spinstar:
- Absolute restriction & blacklisted territories: On top of not being able to use the website, Spinstar will also “make all reasonable efforts to prevent players to reach the games”. The list includes over 40 countries from all over the world.
- Game restrictions in certain countries: Instead of a full-fledged ban, players from some countries can only access a part of the NetEnt library. Slots such as Vikings, Planet of the Apes, Jumanji, Emojiplanet, and others from series such as NetEnt Rocks and Universal Monster Studios are amongst the affected ones.
- Payment restrictions: Those who can access the NetEnt catalog are also limited, as these games can only be played with fiat currency (€). All cryptocurrency payments are restricted.
Spinstar VIP Programme
Spinstar offers an enticing VIP casino, which is similar to a loyalty program. Punters are ranked based on their interactions with the platform in the following categories:
- Discoverer – 0 points needed
- Expert – 100 points needed
- Master – 1,000 points needed
- Champion – 17,500 points needed
- Guru – 400,000 points needed
Rakeback, cashback, and special offers increase the more you level up. Each level has subcategories – like Discoverer I to V, Expert I – V, etc. – and the more you play the faster you level up. New advantages are only reserved by changing tier, not by leveling up subcategories. For each 100€ you gather one point.
The progression in the VIP club is slow, as you require to bet €100 for just one point. Sure, the first levels might seem easy, but remember that inside each tier there are sublevels, so getting to a new tier will take a significant budget. Also, starting at Master, there are more than 5 sublevels in each category. To reach Guru, you’d need to accumulate €40,000,000 in bets.
How to Claim Your Bonus at Spinstar
Here are some simple steps to take to claim your Spinstar bonus:
Open a Spinstar Casino Account
If you want to play for real money, you have to create an account using the “Sign Up” button on the home page. You can log in using Gmail or social media as well.
Verify Your Account
You will receive a link in your email to validate your account. Spinstar will take you through the KYC process to confirm your identity.
Make Your First Deposit
The first deposit should be at least €20 or its equivalent in cryptocurrency. Keep depositing until you reach the ninth tier.
Get Your Welcome Bonus and Start Playing
The welcome deposit is automatically credited into your account. Head over to the casino lobby and start playing eligible games after going through the bonus T&Cs.
Casino Game Selection at Spinstar
Spinstar offers more than 4,000 enticing casino games. Players looking for slots will be the most pleased, as the casino aims especially for them. However, classic table games, cash and live dealer titles, and other game types are also present. All titles come from reputable providers, which base their games on random number generators (RNG) to ensure fair play.
Top Slots at Spinstar
Spinstar features some of the most popular slots, such as Book of Dead, Teslamania, and Moon Princess 100. New titles are released every month, maintaining a diverse library. However, the UI could use some retouches, especially on desktop.
Classics & Table Games at Spinstar
Fans of classic games can find different variants of blackjack, poker, baccarat, and roulette at Spinstar Casino. Albeit the offer being a tad slimmer than some of the most direct rivals, this includes American and European Blackjack, Caribbean Poker, Heads-Up Hold’em poker, and more.
Live Dealer Games at Spinstar
Punters seeking the true live casino experience can try multiple options like Crazy Time, Gonzo’s Treasure Mao, or XXXtreme Lightning Roulette. The offer is quite extensive and allows for some diversity, but all the different live games – roulettes, blackjack, game shows, etc. – are together in the same category, which forces a filtering process to access the one you want.
Specialty Games at Spinstar
Players can find numerous instant or crash games such as Aviator, Mines, Plinko, and more. You can also play jackpot games in the form of Elvis Frog Trueways, Burning Sun, or Lion Gems: Hold & Win. These are, however, the titles that are less popular.
Hidden Gems at Spinstar
- Tombstone RIP (Nolimit City): As one of the most innovative games from Nolimit City, players can enjoy a great range of special features, including on lost spins.
- Plinko 1000 (Originals): A game inspired by the classic pegboard game rather than a standard slot or table game, where the balls drops and lands in prize zones.
- Crash Duel X (Smarsoft): This multiplier game is indicated for fans of instant and arcade games, being quite different from traditional slots or table games.
Casino Game Providers at Spinstar
Spinstar partners with more than 50 providers, including high end industry leaders and promising new studios. Amongst these, we highlight:
- Evolution
- NetEnt
- Play’n GO
- Nolimit City
- Hacksaw Gaming
- Absolute Live Gaming
With this combination between iGaming veterans and emerging new talents, Spinstar delivers a healthy combination of games for all types of users, ensuring fair play for everyone.
Sports Betting Options at Spinstar
Spinstar has a vast sports betting section where you can wager on several sports, from football to ski jumping, and much more. Select the “Sport” toggle in the header of the main page and find upcoming events with sports betting promotions.
Tournaments and Events at Spinstar
Spinstar offers varied tournaments that target all kinds of customers. These are subject to change, and the following are the ones available at the time of writing:
- Daily missions: Play missions and mini games, and spin the wheel to gather points and trade them for bonuses in the shop.
- Pragmatic Play “Drops & Wins”: €2,000,000 every month in random slots from Pragmatic Play.
- Big Adventures: €1,660,000 and one trip to the Maldives by playing Evoplay slots.
Payment Methods at Spinstar
Spinstar accepts a great variety of reliable payment methods, including both traditional and cryptocurrency payments. This includes bank cards and transfers, e-wallets, and various cryptocurrencies. The minimum deposit is €20, while withdrawals are set at a minimum of 40€. As for maximum withdrawals, the amount is determined by the payment method, but they have a limit of:
- €15,000 per day and up to €100,000 per month for fiat withdrawals
- € 75,000 per day and up to €250,000 per month for crypto withdrawals.
The casino processes all operations instantly, but may charge withdrawals fees if:
- Multiple withdrawal requests are made within a short period of time
- Certain payment methods are used (stated at every withdrawal)
One of the easiest ways to avoid fees is to verify beforehand which are the payment methods that have associated fees. It’s preferable to deposit and withdrawal with the same method, so check all the methods for possible fees and avoid depositing with those at all.
Currencies available at Spinstar
- EUR
- CZK (Czech Koruna)
- HUF (Hungarian Forint)
Can I Use Cryptocurrencies at Spinstar
Yes, you can. Spinstar is also a reliable crypto casino in which players can use numerous cryptocurrencies, including:
The minimum deposit has to be the equivalent of €20 to be credited.
Is Spinstar Safe and Secure?
Unlike the Curacao eGaming or the MGA, Costa Rica does not provide official international gambling licenses. Therefore, casinos based in this country generally need a local permit, which does not provide global player protection. This is the case of Spinstar, which does not display any recognised license in their website.
As Costa Rica does not have a dedicated ombudsman, it cannot help you in case of payment disputes, for instance. This means you are relying entirely on the casino’s internal management to resolve issues. Spinstar operates under a Costa Rican local permit, which doesn’t extend player protection beyond the country’s shores. We recommend starting with smaller deposits to test their payouts first
Compliance & Safety at Spinstar: Fiat & Crypto Payments
Spinstar’s uses an hybrid approach to payments, allowing players to use both fiat and crypto methods at the casino. However, those that use both options to play online should pay extra attention.
What to Expect:
- Mandatory KYC: Withdrawals will be hold and not processed until Spinstar verifies the authenticity of users’ accounts.
- Same typology withdrawals: Users who have deposited with fiat currency cannot withdraw with virtual currency (crypto) and vice-versa.
- Virtual currency wallet: Withdrawals made with crypto will be made to players virtual currency wallet, bound to the User’s Account at Spinstar.
Spinstar Customer Support
Spinstar offers 24/7 customer support via live chat and email. We tested the live chat on multiple platforms and we were able to get our questions answered instantly. The contact is initiated though an AI bot, which is enough to get the most basic information sorted out. However, requesting more personalised assistance from human support is fast, easy, and worth it.
Mobile Experience at Spinstar
Spinstar’s website uses HTML5 technology, which fully optimises it for mobile browsers. However, for players who want quicker access to their account and games, the casino also has a downloadable APK app for Android and iOS. We tested the iOS casino version on an iPhone 14 Pro Max and noticed that it behaves better than on desktop, eliminating many of the frustrating UX problems.
UI and UX at Spinstar
Design wise, the website is well-organised. The games and options can be filtered by categories, and the gold and white over dark background is easy on the eye. However, there were many friction points when accessing the desktop, which made our experience quite frustrating at times. Besides being slow to load, the site was often impossible to scroll, forcing us to refresh the site multiple times, jump between browsers, or try different devices.
These problems happen mostly on the desktop version, which doesn’t seem to be fully optimised. As the mobile experience was much better, I recommend installing the PWA mobile app and accessing through there.
Player Experience & Feedback at Spinstar
After our time with Spinstar, we went digging through the web to see what other players are saying about it. This is what we found:
What other players like:
- Wide Variety of Games: The broad selection of games is praised, especially considering niche options like Plinko and crash games, which aren’t commonly found on other casino platforms.
- Fast Withdrawals: A common highlight is that withdrawals tend to be processed quickly. A major plus for those looking for a hassle-free experience.
- User-Friendly Interface: The website layout and mobile compatibility are praised for being intuitive and easy to navigate.
Common complaints:
- Lack of Licensing Transparency: Due to the Costa Rica situation and the absence of a visible, internationally recognized gambling license, players are concerned about the casino’s credibility and their protection.
- Limited Customer Support: Customer support was mentioned to be slow or unresponsive at times, especially when it comes to resolving disputes or answering detailed questions.
- Restricted Countries: Several users have noted that Spinstar restricts players from certain countries, which limits accessibility for international users.
We share many of the same complaints and concerns as the iGaming community. However, we cannot point fingers at the customer support, as it was there when we needed. We tested it on different occasions throughout the day and using different devices, and always obtained a fast, useful response.
Verdict: Is Spinstar Worth It?
Spinstar is a promising casino, offering a variety of games, attractive bonuses, crypto payment options, and a rewarding VIP programme. While there is room for improvement – such as lowering the very high wagering requirements – the site focuses on European casino players, making it a solid option where it’s not restricted. With a few adjustments, it has the potential to enhance its appeal even further.
FAQ
How Long Do Withdrawals Take at Spinstar?
Spinstar processes withdrawals instantly, but they take 1-2 business days depending on the method you use. Remember to complete KYC beforehand to avoid longer waiting times.
Do I Need a Promo Code?
No, you don’t. Bonuses are applied automatically once you meet the minimum requirements.
Can I Receive Support for Responsible Gaming?
Yes, you can set deposit limits or even self-exclusion to manage your gambling.
Is Spinstar Casino Safe?
Spinstar doesn’t display any recognised license on their website because Costa Rica does not provide official international gambling licenses. Casinos based in this country generally need a local permit, which does not provide global player protection. Therefore, should any problem arise, you’ll be relying entirely on the casino’s internal management to resolve issues.